Welcome to GarageDoorsMen. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

If you do not agree with any part of these Terms, you may not use our website or services.

Acceptance of Terms

By accessing and using our website or requesting our garage door services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

Services Offered

GarageDoorsMen provides professional garage door repair, installation, maintenance, and related services including:

Garage door spring repair and replacement
Garage door opener repair and installation
Cable, roller, and track repair
New garage door installation
Maintenance and tune-up services

All services are subject to availability and our service area coverage in the Grand Rapids, Michigan region and surrounding communities.

Service Agreements & Quotes

Quotes and Estimates: All service quotes are estimates based on the information provided and are subject to change upon inspection. Final pricing will be provided on-site before work begins.

Service Authorization: You must be the property owner or have authorization from the property owner to request services. By scheduling service, you represent that you have the authority to authorize work on the property.

Approval Required: No work will begin without your explicit approval of the quoted price and scope of work. You have the right to decline service at any time before work begins.

Service Area: Services are provided within our defined service area in the Greater Grand Rapids region. Additional travel fees may apply for locations outside our standard service area.

Payment Terms

Payment Due: Payment is due in full upon completion of services unless otherwise agreed in writing.
Accepted Methods: We accept cash, checks, and all major credit/debit cards. Financing options may be available for qualifying customers.
Trip Fees: Standard trip fees may apply but are typically waived when repairs are completed.
Late Payment: Accounts not paid within 30 days may be subject to finance charges and collection costs.
Deposits: For large installations (new doors, complete systems), a deposit may be required to order materials. Deposits are non-refundable once materials are ordered.

Warranties & Guarantees

Workmanship Warranty: We stand behind our work with a 90-day warranty on labor for all repairs and installations. This warranty covers defects in our workmanship only.

Parts Warranty: Parts are covered by the manufacturer's warranty, which varies by product and manufacturer. We will provide warranty information for all parts at the time of service.

Warranty Exclusions: Warranties do not cover:

Damage caused by misuse, abuse, or negligence
Damage from acts of nature, accidents, or external forces
Work performed by unauthorized third parties after our service
Normal wear and tear or lack of proper maintenance

Warranty Claims: To make a warranty claim, contact us immediately. Warranty service requires proof of service and may require inspection to determine coverage.

Cancellations & Rescheduling

Cancellation Policy: We understand that schedules change. We request at least 2 hours' notice for appointment cancellations or rescheduling to avoid potential service fees.

Late Cancellations: Cancellations made with less than 2 hours' notice or no-show appointments may be subject to a cancellation fee.

Weather Delays: In cases of severe weather or unsafe working conditions, we reserve the right to reschedule appointments for the safety of our technicians and customers.

Liability & Insurance

Our Coverage: GarageDoorsMen is fully licensed and insured. We carry general liability insurance and workers' compensation coverage for all technicians.

Property Damage: While we take every precaution to protect your property, we are not responsible for pre-existing damage, hidden defects, or damage caused by circumstances beyond our control.

Limitation of Liability: Our liability for any claim related to our services is limited to the amount paid for the specific service that gave rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Customer Responsibility: You are responsible for ensuring that the work area is accessible and safe for our technicians. Please notify us of any hazards, pets, or special conditions before service.

Safety & Compliance

Safety First: All work is performed in accordance with industry safety standards and local building codes. We reserve the right to refuse service if conditions are deemed unsafe.

Code Compliance: We strive to ensure all installations meet current building codes. However, bringing older systems up to current code may require additional work at additional cost.

Customer Safety: After service, we will provide safety instructions and demonstrations. It is your responsibility to follow all safety guidelines and maintain your garage door system properly.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of GarageDoorsMen or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

Dispute Resolution

Resolution Process: If you have a concern about our services, please contact us immediately. We are committed to resolving all issues fairly and promptly.

Governing Law: These Terms are governed by the laws of the State of Michigan without regard to its conflict of law provisions.

Jurisdiction: Any disputes arising from these Terms or our services shall be resolved in the courts of Kent County, Michigan.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Terms & Conditions