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Your Garage Door Questions, Answered

Get clear, honest answers to the most common garage door questions. Still have questions? We're here to help.

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General Questions

Learn about our services, pricing, and what to expect

How quickly can you come out for a repair?

Do you charge a trip fee or diagnostic fee?

How much do repairs typically cost?

Do you offer financing or payment plans?

What areas do you serve?

Are you licensed and insured?

Repair & Maintenance Questions

Common issues and how we fix them

How do I know if my garage door spring is broken?

How long do garage door springs last?

Can I replace a garage door spring myself?

Why does my garage door make so much noise?

How often should I get my garage door serviced?

My garage door won't close all the way. What's wrong?

Garage Door Openers

Everything about remotes, keypads, and smart openers

How long do garage door openers last?

Can you program a new remote for my existing opener?

What's the difference between chain-drive, belt-drive, and screw-drive openers?

Can I control my garage door from my phone?

What's a battery backup and do I need one?

New Garage Doors & Installation

Thinking about replacing your garage door? Here's what to know.

How much does a new garage door cost?

How long does installation take?

Should I get an insulated garage door?

Can I see samples before I decide?

Is a new garage door a good investment?

What's the warranty on a new garage door?

Emergency & Safety Questions

What to do when things go wrong

What should I do if my garage door won't open and I'm stuck inside?

Do you offer emergency service?

How can I tell if my garage door is safe?

My garage door is off track. Is that dangerous?

Can kids or pets be injured by a garage door?

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Still Have Questions?

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